Frequently Asked Questions

Discover everything you need to know about the world of INITIO Parfums Privés.

What makes INITIO Parfums Privés unique?

INITIO Parfums Privés returns to the origin of perfume, focusing on the power of scent to influence destiny and emotions. We use the highest quality raw materials and 'functional' molecules to create fragrances that possess a magnetic and mystical aura.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We accept returns within 14 days of delivery, provided the fragrance is in its original, unopened packaging with the protective film intact. Due to hygiene and safety standards, opened or used products cannot be returned.

Do you offer international shipping?

Yes, we ship our fragrances to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay for a secure and seamless checkout experience.

Are your fragrances long-lasting?

Yes, our perfumes are formulated as 'Eau de Parfum' or 'Extrait de Parfum' concentrations, using premium ingredients designed to ensure exceptional longevity and a powerful sillage on the skin.